Store Policy
We're here to make authentic Chicago-style Italian beef easy, delicious, and fun to enjoy at home. We believe in keeping things simple—both in our food and how we do business. All Flavor. No Bull.
Orders & Payment
All orders placed through BullyBoyItalianBeef.com are subject to product availability and order acceptance.
Payment is due when your order is placed. We accept the payment methods displayed during checkout.
Once your order is successfully submitted, you'll receive an order confirmation at the email address provided during checkout.
Please review your order and shipping information carefully before submitting your purchase.
Order Changes & Cancellations
We work quickly to get your Bully Boy headed your way.
If you need to change or cancel an order, please contact us at team@bullyboyitalianbeef.com as soon as possible. We'll do our best to accommodate your request. However, once an order has been processed or shipped, we may not be able to change or cancel it.
Product Information
We do our best to make sure product descriptions, ingredients, images, pricing, and other information on our website are accurate and up to date.
Product packaging, labeling, ingredients, appearance, and other details may occasionally change. Always review the label and packaging of the product you receive before consuming or serving it, particularly if you have food allergies, sensitivities, or dietary restrictions.
Food Safety
Bully Boy Italian Beef Gravy Base is a food product and should be stored, prepared, and handled according to the instructions provided on the product packaging.
Once prepared, please follow appropriate food-safety practices for cooking, serving, storing, and reheating beef and other ingredients used with our product.
Pricing
All prices are listed in U.S. dollars unless otherwise stated.
Prices, promotions, product availability, and offers may change without notice. The price shown at checkout at the time your order is submitted will be the price charged for your purchase, excluding any later adjustments resulting from refunds or other approved changes.
Applicable taxes and shipping charges will be calculated and displayed during checkout.
Promotions & Discount Codes
From time to time, Bully Boy may offer promotional pricing, discount codes, free shipping, giveaways, or other special offers.
Unless otherwise stated:
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Promotional offers cannot be combined.
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Discount codes must be entered at checkout.
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Promotions have no cash value.
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Promotions may be limited by date, product, quantity, or customer.
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Bully Boy reserves the right to modify or end promotions as permitted by law.
Shipping, Returns & Refunds
For complete information regarding order processing, shipping, damaged products, returns, replacements, and refunds, please review our Shipping & Returns Policy.
Because Bully Boy Italian Beef Gravy Base is a food product, opened products generally cannot be returned for food safety and quality reasons.
If your order arrives damaged, defective, incorrect, or missing an item, please contact us so we can review the issue and make it right when appropriate.
Purchased Somewhere Else?
Our website store policies apply only to purchases made directly through BullyBoyItalianBeef.com.
If you purchased Bully Boy through Amazon or another retailer, your purchase is subject to that retailer's applicable shipping, return, refund, and customer-service policies.
Resale
Products purchased through BullyBoyItalianBeef.com are intended for personal use unless otherwise agreed to by Bully Boy. For wholesale, restaurant, retail, distributor, or other commercial inquiries, please contact us at team@bullyboyitalianbeef.com.
Questions or Problems With Your Order?
We want every Bully Boy experience to be a good one. If something isn't right with your order, give us a shout at: team@bullyboyitalianbeef.com
Please include your name and order number so we can help you as quickly as possible.
